Frequently asked questions

You pick a date and a start and end time. You pay for the hours you book, plus a cleaning fee if the host charges one and a service fee. Hosts set a minimum booking length, which is shown on every listing before you book.

No. Sending a request does not charge you. On spaces marked Instant book the slot is confirmed immediately; on all others the host reviews your request first.

No. A slot is held the moment a booking is made, and any later request that overlaps it is refused. If a booking is cancelled, its hours become available again.

Yes, up until the booking date, from My bookings. Each host also publishes their own cancellation terms on the listing.

Only guests with a confirmed booking at that space, and only once per space. Hosts can reply to any review but cannot remove it.

Create an account, then open Add a space. You will need a few photos, a description, your hourly rate, your opening hours and a minimum booking length.

It covers running the platform: the booking system, support, and keeping listings and reviews honest. It is shown as a separate line before you confirm.

Only for the hours in the booking. The rest of the day stays open for other guests, unless you block it yourself.